Key Findings from the Metaminds Survey on Digitalization in Romania:
Overwhelming Support for Digitalization:
90.5% of Romanians believe digitalization is essential for the country's economic development.
69.7% identify bureaucracy as the main obstacle to efficient public services.
67% want to see the healthcare system digitized, followed by tax and social security services.
Demand for Digital Identity and Online Voting:
63% of Romanians support implementing digital identity to reduce bureaucracy.
70% of Romanians would vote online if they had access to digital identity.
Need for Improved Service Delivery:
Over half of Romanians (52%) say their experience with current digital public services has not improved.
Lack of interconnection between services is a major issue, causing frustration and inefficiency.
Metaminds' Investment in Digital Identity and Education:
The company is investing €3 million over the next few years to develop and expand digital identity solutions.
Metaminds is also establishing its own academy to provide professional training in technology.
Key Takeaway:
Romanians are overwhelmingly supportive of digitalization and see it as a key driver for economic development and improved public services. However, there is a need for more effective implementation and better interconnection between services. Metaminds' investment in digital identity and education is a positive step towards addressing these challenges.
Implications:
Government agencies: Prioritize the development and implementation of user-friendly, efficient, and interconnected digital public services.
Private sector: Collaborate with the government to develop innovative digital solutions that meet the needs of citizens and businesses.
Education: Invest in digital literacy training to ensure that all citizens have the skills they need to participate in the digital economy.
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