Key Points:
A recent study by IRES commissioned by UNSAR found that 89% of Romanian drivers want access to public data on reference prices for car repairs.
This measure, for informational purposes only, would increase transparency for consumers and help prevent excessive pricing by some service providers.
UNSAR argues that introducing reference prices could streamline the car repair process for victims of accidents and help consumers make informed decisions.
The study also found that over 90% of respondents support the annual publication of reference tariffs for car rental services, especially for those provided to RCA policyholders while their vehicles are being repaired.
For over five years, IRES studies have shown that drivers want these changes to prevent market imbalances and protect consumers.
UNSAR highlights that the average RCA claim payout increased significantly in 2023 to 10,750 lei.
Insurers paid a record 4.2 billion lei in RCA claims last year.
Conclusion:
A vast majority of Romanian drivers support measures to increase transparency and prevent excessive pricing in the car repair and rental sectors. The introduction of reference prices and the publication of rental tariffs could benefit consumers and contribute to a more balanced insurance market.
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